This Privacy Statement reflects Open Door Laundry’s (collectively with its subsidiaries and affiliated companies, “we,” “our,” and “us”) commitment to privacy and data protection. This Privacy Statement describes how we collect and process data about visitors to our websites (the “Site”), users of our web and mobile applications (“Applications”).
INFORMATION WE COLLECT
We collect information, including personal data, when you visit our Sites or use our mobile app. This information is collected when you fill out forms, engage with us directly or via cookies.
Information you share with us
If you choose to share your data with us, we will collect the following information:
- If you decide to create an account to use our Services, you must enter your full name, email address, phone number, and password.
- If you share information with us by entering it into your account–information like postal address, phone number, and credit card payment information.
- If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information for pickup and delivery.
When you are asked to provide personal data, you may decline. And you may use application or device controls to prevent certain types of automatic data collection. But if you choose to not provide or allow information that is necessary for specific products or features, those products or features may not be available or may not function correctly.
Information collected via technology
We automatically collect certain information via technology when you use the Site, or Applications:
- Cookies are small files that are placed on your computer, mobile device or any other device to store details of your browsing history on our website. We will only use this information to improve your experience.
- IP Address, Location, Website Activity, and Browser Information. When you visit our Site or use our Applications, some information is automatically collected. We collect information about the type and language of the operating system (“OS”) running on your device, your internet protocol address (“IP Address”), the browser type you used during your visit. This information is not personally identifiable and is simply used for analyzing trends and gathering demographic information.
- Mobile Application Services. We may also collect information from your mobile device including, but not limited to, the first time the Application is opened, the mobile carrier, the device identifier, the type of device that is being used, if you have downloaded our Applications, and your usage activity while using the Application. This information is generally used to help us deliver the most relevant information to you and improve our Services and analytics platform. Also, in the event our Applications crash on your mobile device, we will receive information about your mobile device model and OS version, which allows us to identify and fix bugs and otherwise improve the performance of our Applications.
Information obtained from third-party sources
We protect information obtained from third parties according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These third-party sources include, for example:
- Applications and services, such as social networks that make users’ information available to others;
- Service providers that help us determine your device’s location.
Our privacy policy does not apply to any external websites. If you would like to see more detailed information or potentially opt-out of certain things, then please refer to the respected external websites privacy policy.
If you want to delete or refuse cookies, this could affect certain features or functionality of our Site and could remove cookies used to opt-out of tracking for the Services. To remove or disable cookies, refer to your browser specific options.
CHANGES TO THIS PRIVACY STATEMENT
We may change this Privacy Statement from time to time to reflect changes in our offerings, how we collect, use, or disclose personal data, or applicable law. This Privacy Statement was last updated on November 11, 2022. If we make any changes to this Privacy Statement, we will change the “Last Updated” date above.
CONSENT
By using our website, opendoorlaundry.com, our Android and iOS app, you herby consent to its Privacy and the terms & conditions that implies.
HOW TO CONTACT US
If you have a privacy concern, complaint, or a question, please contact us at contact@opendoorlaundry.com.